Shipping policy

Delivery Locations

We currently deliver to addresses within the United Kingdom.

We are exploring international shipping options and look forward to expanding The Ardent North to additional destinations in the future.

Shipping Costs

Complimentary Delivery

All Ardent North orders include free delivery.

There is no minimum spend requirement and no additional shipping charge at checkout.

Order Processing

Orders are typically processed within 1 business day.

Orders placed on weekends or public holidays will be processed on the next working day.

During periods of high demand, processing times may be slightly longer, though we will always endeavour to dispatch your order as quickly as possible.

Delivery Times

Once dispatched, orders are typically delivered within 2-4 business days.

While most deliveries arrive within this timeframe, occasional delays may occur due to circumstances beyond our control, including adverse weather conditions, carrier delays, or peak seasonal demand.

Order Tracking

Where available, tracking information will be provided by email once your order has been dispatched.

Please allow a short period for tracking updates to appear within the courier's system.

Incorrect Delivery Information

Please ensure all delivery details are accurate before placing your order.

Ardent North cannot accept responsibility for delays or failed deliveries resulting from incorrect or incomplete address information supplied during checkout.

Lost or Delayed Orders

If your order has not arrived within 5 business days of dispatch, please contact us using the website contact form and we will investigate the matter with the delivery carrier.